Credit Union Best Practice: The Biggest Threat to Data Security, Is The Consumer We’ve heard a lot of talk recently about data breaches and high-tech hacking. Whether we’re talking credit card numbers at a store or the files on a political party’s hard drive, it seems that no data is secure these days, and thieves are running wild.
Credit Unions VS Banks: Credit Unions VS Banks: Big Banks Sue Credit Unions to Prevent Broadening of CU Membership Rules
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Social Media Commerce Means Big Spending Buying products and services through social media channels is becoming more popular for American consumers, according to a new study. Harris surveyed 2,016 adults on behalf of marketing firm DigitasLBi. The point of the exercise was to gauge how consumers are responding to growing e-commerce capabilities of social brands like Twitter and Facebook.
American Workers Shift Focus to their Personal Lives Looking for a Better Work Life Balance Maybe it’s a sign of an improving economy, but more American workers are shifting their work life balance in favor of life this year. In fact, 54% of workers interviewed recently for staffing firm Robert Half said they have increased their commitment to their personal life over the last year.
This blog by Today's Credit Unions does a nice job of summarizing why the continued focus on Credit Union member service remains so very, very important in 2017. As Economy Improves, Customer Satisfaction Takes a Hit American consumers are feeling less satisfied with the level of customer service they are experiencing, a new study shows. This is happening despite – or perhaps because of – an improving economy.
Does Your Credit Union Staff Understand How Their Health Plan Works? In this age of rising health insurance premiums, it really pays to know what’s in your plan. The problem is, we don’t. At least that was the general finding of digital insurance platform PolicyGenius, when it recently surveyed 2,000 health insurance consumers nationwide to find out what they knew about health insurance.